So even though Discord’s app is free to use, you’ll have to budget for some kind of cloud file storage solution if you want to use Discord as your business chat app of choice. ![]() That means the files you send through Discord need to be smaller than if you were sending them by email. Discord’s file size limit?ĨMB for the free plan. Slack’s attachments can be as big as 1GB. Email clients like Gmail usually have an attachment size limit of around 25MB. ![]() How often do you send attachments to your coworkers? If you’re not already using a chat app, you’re probably doing that through email. While its audio features are lacking when compared to Discord, you’ll have a smoother experience if you’re usually communicating with a keyboard rather than a microphone. Threads can be opened and closed more smoothly than in Discord, and formatting text is much easier. Slack’s interface is designed specifically with written messages in mind. But if you’re not, using an app that’s built around voice chat first might mean you’re missing out on some important features. ![]() If you’re looking for a tool with solid audio features, Discord is a great choice. Why you might not want to use Discord for business It’s audio-first If you want a chat app that prioritizes audio and prevents the misunderstandings that happen when you write things out, Discord is a great choice for businesses. You can start a direct audio channel with anyone in your contact list, use dedicated voice channels for discussing specific topics, and even use audio chat as a sort of background noise as you work. That means it has some of the best audio quality out there, and its voice chat features have benefited from years of development and fine-tuning. It was built as a VoIP (voice over internet protocol) tool first. How important are voice chats in your business? If you’ve used an app like Slack or Teams, audio has probably played a backseat role to written conversations, if only because the voice chat features for these tools aren’t too advanced.ĭiscord doesn’t have that disadvantage. The fact that it’s completely free is just a bonus. While there are some drawbacks to using Discord for business - more on that in a bit - it’s a perfectly serviceable chat app. Better yet, Discord’s voice-chat features are more advanced than those found in tools like Teams and Slack, since they were developed first, rather than added as an afterthought. Discord text channels work just like Slack channels do, meaning you can keep your conversations organized and on-topic. Doesn’t seem like Discord would be something you’d want to use for business, right?īut log in to Discord and you’ll find a platform that works pretty similarly to what you’d pay hundreds of dollars for elsewhere. After all, it’s a free tool marketed at gamers. You’d expect a free chat app to have serious limitations when compared to tools like Slack and Teams. Discord can do most things other apps can So whether you’re a small business or your team’s budget isn’t quite big enough for a chat app, you can use Discord to keep everyone in the loop. The vast majority of Discord’s features are available for free for up to 5,000 users. While Discord does have a paid tier, here’s what that plan has that the free plan doesn’t:Īnd that’s it. ![]() And while both Slack and Teams have free plans, they’re severely limited. Compared with plans that start at $6.67 per user for Slack and $4.00 for Microsoft Teams, it’s easy to see the appeal in using Discord for your business’s chat app of choice. But is that really the case? The benefits of using Discord for business It’s free On the surface, it’s similar enough to apps like Slack and Microsoft Teams to be used for business purposes. But it’s also found a niche among other groups, and many brands create Discord servers to foster a sense of community among their audience.Īt its core, Discord is about communicating with people through voice chat and text. But is Discord a tool you should use for your business? Or is it just not robust enough?ĭiscord is a popular chat app, commonly used by gamers to stay organized as they play. But you’re also aware of a free tool, one you might not have tried before, but heard about from coworkers. Slack and Microsoft Teams come to mind first, highly recommended in the first few results you found during a Google search. You’re constantly taking your headphones off because someone’s trying to get your attention from across the office.
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